Decoder error

[MIDLIFE]

Hi, after upgrading to Windows 10 I cannot view any videos they start to play then I get decoder error? I have tried all the procedures on the help page. Thanks in advance for any help.

[PjBendejo]

Yes they have removed certain application eg windows media player etc from windows 10 just install vlc player and you will be fine

[iPond]

Back out and restore Windows 8/7 would be my advice.... I am a complete cynic on the topic of Windows 10 though so possibly not the helpful response you were looking for!

[MIDLIFE]

Originally Posted by PjBendejo

Yes they have removed certain application eg windows media player etc from windows 10 just install vlc player and you will be fine

Thanks will try to do this tomorrow

[MIDLIFE]

Originally Posted by iPond

Back out and restore Windows 8/7 would be my advice.... I am a complete cynic on the topic of Windows 10 though so possibly not the helpful response you were looking for!

This is my next option if above does not work

[PjBendejo]

You won't be disappointed with VLC player mate has never let me down in years

[MIDLIFE]

Originally Posted by PjBendejo

You won't be disappointed with VLC player mate has never let me down in years

Thanks, is it best to Google VLC player and download it on to my laptop? Do I need windows 10 version? Thanks for your input.

[PjBendejo]

Here you go mate: http://www.videolan.org/vlc/download-windows.en_GB.html

[MIDLIFE]

Originally Posted by PjBendejo

Here you go mate: http://www.videolan.org/vlc/download-windows.en_GB.html

All good thanks, but no sound? I have sound turned up on laptop and on video player?

[PjBendejo]

That's strange try play a simple music file see if you get sound then? If so where are your videos from? If they are downloaded off the net then you need a vlc codec pack as some formats army recognised out the box. I am at work at mo so will try find it when I'm home and ping it over to you. I would say first things first is restart computer and try playing a variety of videos to see if the problem is reoccurring

[MIDLIFE]

Originally Posted by PjBendejo

That's strange try play a simple music file see if you get sound then? If so where are your videos from? If they are downloaded off the net then you need a vlc codec pack as some formats army recognised out the box. I am at work at mo so will try find it when I'm home and ping it over to you. I would say first things first is restart computer and try playing a variety of videos to see if the problem is reoccurring

Viewed videos on SES, on YouTube and on micro card from car cam, no sound on any of them.

[MIDLIFE]

After downloading VLC, I can....

Watch my car cam with no sound. (micro sd card in laptop)
View Videos on yahoo with no sound.

I Can not view videos on youtube or from video section on s.e.s. forum.
Do I have to uninstall windows media player? thanks for any help.

[PjBendejo]

No you don't have to uninstall it. I think there may be an issue with your media playback device (sound card) go into control panel and check default audio device

[MIDLIFE]

Originally Posted by PjBendejo

No you don't have to uninstall it. I think there may be an issue with your media playback device (sound card) go into control panel and check default audio device

Ok thanks will try this

[Bytes]

Do you have the latest audio drivers for your sound device? Realtek is most common (64bit_Win7_Win8_Win81_Win10_R279). Do you have flash player installed/enabled (depending on which browser you use) Windows 10 Edge browser shouldn't need stand alone flash as it is built in for example. You could try an alternative browser such as google chrome.