All i can say is the customer support was truly shocking, they tried every sneaky trick in the book to get out of paying.
I even had to get proof of a recorded conversation i had with the broker telling them about my endorcements..
Another very wise tip for you,take a copy of your driving licence,proof of no claims,imobiliser fititng cert if you have one and send it to your insurance company asking that they put it on your file.
They said i had never told them i had points so was there for fraudelant and thus have never been covered and my insurance is void.
Do not take it for granted that your broker has given all the information to them.
I had to request the recording of my conversation with the broker when i informed them of my endorcements.Without this i would almost certainly be 22k worse off!!
I am not saying all brokers or insurance companies are the same, only that my experience with Groupama was truly terrible and i would most definately not touch them again for that reason.
In fact guys if you have endorcements on your licence, give your insurance sa call and ask them if they have record of them, if they say no,it will be aimed at you falcifying your policy details if ever you have a claim.
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