Quote:
Originally Posted by AndyWRX
have a look into it mate first, you dont want them to send your car off to a cowboy garage where theyll just bodge it together, it all sounds abit strange to be honest that they have offerd not to go through insurance when there such a big company and thats the point of insurance, i could be wrong though it just sounds a bit too good to be true
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I had to read it three times and I had to ask my dad to read it as well. The letter did come from their legal dept. On the letter it does say that all repairs will carry a 3 year guarantee. I am going to ring them tomorrow, to find out more. I thought I was going to have to fight to get them to admit it was their fault.
Quote:
Originally Posted by BIG"E"
You could go with it, but you could insist that the repairs are done at a garage of your choice. 
Gary where are you help ?? |
I think they want to carry out the work at one of their workshops.