Sounds like a nightmare Clive

Very well dealt with though mate

The thing you mention about needing that USB lead irritates the fookin tits off me. That has happened to me in the past. Why the fook, don't you (a) get one in the box, which IMHO should be the case. or (b) when you are stood at the counter, paying for it, does someone not say "Sir "(for tis your name, what what what) "you will need a USB lead for this printer" instead of "probably" sitting there with a smug ****ing grin thinking "see you in a couple of hours pal"