I am just heading into PC world tunbridge wells, look out manager im after blood.


I purchased 2 lap tops 2 years ago, not cheap rubbish either, over £1300 for both.
I took out a fully comprehensive cover, which costs me £15 a month

One of them has had some fatal blue screens,i managed to get it up and running in safe mode and did some repairs, still no good, so i did a restore to previous point. Still no good.

Ok, time to make use of the insurance cover.
Called the help line and explained to them that i desperately need data recovery prior to repair.
They said to take it into the store and book it in. so i took the lap top and my portable HD for storage,this was over a week ago, i was told, no problem sir, we will send it off for data recovery and repair.
I made it clear that if they cant get it done before 30th Aug then i will take it to a high street repair shop, as its crucial that i have the data off prior to this date.
They said it would be no more than 3 days as this is in the policy, and that they would keep me updated.

I called the repair number today, they said sorry we have no record, so i called the store direct, they said they would call me back, to cut a long story short, after many phone calls, its still sat at Tunbridge Wells, not even been looked at.

I may end up locked up tonight,as im fuming.
F U C K I N G IDIOTS