South East Scoobies

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-   -   Anybody used autobahn88?? (http://www.southeastscoobies.co.uk/vbulletinforum/showthread.php?t=3064)

J.Lander 20-12-2009 10:29 AM

Anybody used autobahn88??
 
Hi guys i ordered a FMIC from autobahn88 (http://www.autobahn88.co.uk/index.ph...obob6v59cfj7l4) for the scoob on december the 2nd, despite it showing as out of stock. I had the confirmation email and order number etc and so ive been following the order and its still saying pending. Now what that says to me is that the order hasnt gone through yet.

So the only way to contact them is via an email enquires sheet, which i have done twice with no reply, theres no numbers to call, what would you do, or has anyone used them before?

Jay

scatz 20-12-2009 04:13 PM

Never used them myself but typed Autobahn88 review/review autobahn88 into Google. I didn't find any bad reviews and infact a few good reviews from people who have used them. One chap mentioning that parts took three weeks to get to him! I should imagine, like any other company at this time of year, they are busy and inundated with enquiries etc.....hopefully, for you ;)

How did you pay? Because if you paid by CC at least you're covered if it all goes tit's up :)

J.Lander 21-12-2009 10:29 AM

Quote:

Originally Posted by scatz (Post 31137)
Never used them myself but typed Autobahn88 review/review autobahn88 into Google. I didn't find any bad reviews and infact a few good reviews from people who have used them. One chap mentioning that parts took three weeks to get to him! I should imagine, like any other company at this time of year, they are busy and inundated with enquiries etc.....hopefully, for you ;)

How did you pay? Because if you paid by CC at least you're covered if it all goes tit's up :)

Yeah i too have heard good reveiws aswell hence why i went with them. Payed via debit card, but i shall just sit and hold tight, im sure the couriers as are the companies very busy. Just wished they would message me back saying everything is ok

scatz 21-12-2009 02:57 PM

Couldn't agree more fella, a wee simple bit of customer service in my eye's goes a very long way. I'd probably not use a company again if they didn't respond to my contact and I'd have great pleasure in telling them (if they read the contact of course :whistle:).

J.Lander 15-01-2010 05:15 PM

Now very close to seeking legal advise! one more week or im sure trading standards would be interested, i did find out that the billing company was jperformance.com so they have a week to give me answers


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